Regardless of how much it's touted as "the next great solution," the idea of adopting a new system or way of doing business is almost always a turn off. Let's get real honest here, and admit that we're looking for an easy fix - not something that requires any significant learning curve, training time or instruction manuals.
In that way, we're just like our customers - wary of something new.
Perhaps that standard trend is the reason why so many companies avoid the CRM train. Sure, you want to save time in your sales process - but is paying a bunch of money - and spending a whole lotta energy - learning yet another system really going to do that? And, will that extra time and effort truly translate into a higher profit margin?
Of course you want to save time and make extra money? Who doesn't? In most scenarios, though, that's an empty promise. In the case of today's CRM options - we're here to tell you - it's the real deal.
The first customer relationship management software emerged in the 1980s with the goal of simplifying contact management. By the 90s, companies had taken that original conception and expanded upon it. Today,CRM systems have 30+ years of improvement and development behind them - and the results of this evolution are worth investing in.
While that doesn't mean you'll get to sit back and not do work, this ultimate generation of CRM allows you to work much smarter - and faster.
Odds are, you're already familiar with the basic idea of how a CRM benefits sales and marketing teams. But not all of them are created equal. If you really want to save time in the sales process, you need to find and invest in a CRM system that truly delivers on that aspect of the promise.
These bullet points are just the tip of the iceberg when it comes to the ways modern CRM solution will save time in your sales process.
Rebecca Graves co-founded Spot On in 2012. As a partner and leader of client services, she takes immense pride in being in charge of “client happiness.” The role allows her to wield her problem-solving skills while fostering big-picture perspectives and team building. Rebecca’s more than 35 years of experience have equipped her to translate strategic planning expertise for the advancement of tech companies transforming the healthcare, financial, and legal industries.
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